Come join the Silk Squad! Silk is a Sequoia-backed company headquartered just outside of Boston, in Needham MA. Silk empowers high-performing cloud databases with Software-defined cloud storage.

Silk is seeking a highly motivated, growth-focused, and results-driven Product Manager. As a Product Manager, you can connect the technical and business worlds to help chart Silk’s strategic vision. You will be responsible for understanding the needs, challenges, and operations of customers, driving the product strategy and business, and collaborating with marketing, sales, support, and engineering teams to deliver innovative and impactful solutions.

How you will make an impact:

• Lead business analysis efforts to identify, research, validate, and drive the company towards new growth opportunities
• Drive pricing and packaging conversations as part of active deal cycles
• Analyze cloud architectures and interview customers and prospects to find, understand, and convey Silk’s business value impact
• Engage with customers, prospects, and thought leaders to gather feedback and help fine-tune the product direction
• Conduct market research and competitive analysis. & translate insights from that research into product strategy and GTM team enablement materials
• Help shape the Silk go-to-market value proposition and market differentiators
• Be a subject matter expert on Silk’s product functionality who can explain complex technological solutions in simple layman terms and convey our capabilities to prospects, customers, field sellers and partners, regularly presenting to audiences both large and small
• Encourage customer adoption of Silk’s latest functionality through leading and editing the development of product documentation and other enablement materials, in partnership with SMEs in Support and Engineering.
• Partner with Marketing, Product Marketing, and other GTM teams on strategy and plans for launches, product positioning, and more
• Support Marketing and Product Marketing efforts to build pipelines, through content creation efforts for both internal audiences (Sales, Business Development, etc.) and external audiences (prospects, partners, customers, market analysts).
• Measure and monitor product Key Performance Indicator (KPIs), product usage, and feedback, and feed that data back into the organization to drive improvement
• Provide direct product engagement as a trusted advisor and SME to our largest and most complex customers
• Serve as a positive, dynamic team-player that displays the best work ethic, creative problem-solving skills, positive attitude, and proactive approach

You will enjoy this role if:

• You have previous B2B enterprise software experience and 5+ years working as a product manager in with preferred experience in database, storage, or cloud (at least one preferred))
• You thrive on leveraging data - both qualitative and quantitative - to shape and refine your efforts. You can communicate insights to leadership, fostering a culture of data-driven decision-making.
• You demonstrate strong technical knowledge with the ability to quickly learn new concepts
• You are self-disciplined, self-motivated, highly energized, and confident
• You take ownership in driving a culture of quality, innovation, collaboration, teamwork and mutual respect
• You’re a natural storyteller, and believe in clear, open and concise communication
• You build great interpersonal relationships; able to lead cross-company processes and build collaborative, impactful partnerships across geographically distributed teams
• Your deep customer empathy fuels your passion for understanding customer needs, challenges, and motivations. You have experience participating in enterprise sales cycles and customer conversations as a product or technical SME
• You are happy to travel and able to work in our Needham, MA office Tuesdays and Thursdays
• Preferred: Working knowledge of cloud-based environments / technologies
• Preferred: Start-up experience is not required, but has proven to help most team members succeed in this role
• Plus: Knowledge of databases and storage technologies and/or enterprise managed services
• Plus: Knowledge of FinOps

What we have for you:

• Competitive Salary
• Equity
• 401 (k)
• Unlimited Paid Time Off
• Full Benefits: Medical, Dental, and Vision Insurance
• Life Insurance and Short-Term Disability as well as additional voluntary insurance elections
• FSA: Medical and Dependent Care
• Referral Bonuses

Silk recognizes that talent and potential come in all forms and that years of experience does not guarantee on-the-job success or leadership potential. Our hiring process involves recognizing a person’s achievements, skills & knowledge, and passion; not just check-marks next to a job description. If you have an interest in any of our roles, please do not hesitate to apply - we would be happy to speak with you.

Silk makes it possible for organizations to cloud their way.

Helping organizations win in the cloud is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We think boldly and always speak our minds. We go big, or we go back to the drawing board. We work together as one, but we push each other to the limit. We turn customers into believers, attempt the impossible and play to win, but always as a team. These values have driven our growth and continue to fuel our aspirations.

We are headquartered in Needham, Massachusetts with offices in Israel as well as team members across the world. If you are excited to work in a fast-paced environment with a team that values agility, collaboration, curiosity, and passion, we want to hear from you

An Inclusive Place to Work

At Silk, we strive to embody an equitable, diverse, and inclusive company culture. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.

Silk does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Silk we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

More About Silk

The Silk Platform delivers software-defined cloud storage that empowers high-performance cloud databases to perform, share data, and run efficiently. Our Instant Extract feature enables companies to leverage their most current data and distributed availability quickly and securely. The Silk Platform sits between the cloud storage infrastructure and cloud databases. Utilizing a shared-compute pool, Silk provides accelerated performance with resource efficiency