Silk is looking for a highly organized, proactive Office Experience Manager to support our Needham headquarters operations and act as an Executive Assistant to a small group of senior GTM executives (currently the President and EVP of Sales, with scope subject to change as the team evolves). This role is central to keeping our office running smoothly, creating a great employee experience, and keeping our senior leaders’ schedules and travel running without friction.

Executive Assistant Support

• Manage calendars and scheduling for 2–4 senior GTM executives, coordinating across time zones and competing priorities.
• Book and coordinate travel arrangements, including flights, hotels, and itineraries.
• Process and submit expense reports on behalf of supported executives.

Office & Employee Experience

• Own day-to-day office operations, including supplies, inventory, vendors, and facilities coordination.
• Manage office maintenance and repairs; partner with building management and IT as needed.
• Coordinate weekly team lunches, office hospitality, and guest experiences.
• Manage mail, shipping, deliveries, and general office logistics.
• Serve as the primary point of contact for vendor contracts, including the Sheraton hotel partnership and the AT&T business account.
• Collaborate on onboarding, offboarding, and other employee experience initiatives.
• Support hiring through recruiting coordination and interview logistics.

Travel, Finance & Administration

• Train new hires on travel and expense processes.
• Reconcile corporate credit cards and expenses.
• Coordinate invoices, vendor payments, and budgets.

• 3–4 years of relevant experience, including experience supporting senior leaders in an EA capacity.
• Available to work in the Needham office Tuesdays and Thursdays, roughly 9am–3pm, with the remaining hours worked remotely.
• Strong organizational and communication skills.
• High discretion and professionalism.
• Cross-functional collaboration experience.
• Proficiency with Office 365 and travel/expense tools.

Location: Needham, MA (Hybrid - in-office Tuesdays & Thursdays, ~9am–3pm; remote the rest of the week)

Schedule: Part-time, ~20 hours/week

Pay: $40,000/year (fixed)

Silk is the leading cloud performance platform purpose-built to accelerate and optimize mission-critical applications in the cloud. Enterprises rely on Silk to eliminate cloud bottlenecks, improve performance, reduce costs, and make it possible to run their most demanding workloads at scale. We work with large, sophisticated organizations navigating complex cloud migrations—and we help them achieve outcomes traditional cloud infrastructure simply can’t deliver.