WEKA is architecting a new approach to the enterprise data stack built for the AI era. The WEKA® Data Platform sets the standard for AI infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that make GPUs, AI, and other performance-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s most innovative enterprises and research organizations, including 12 of the Fortune 50, reach discoveries, insights, and outcomes faster and more sustainably.

We’re passionate about helping our customers overcome complex data challenges to accelerate their innovation and help grow their businesses. If you share our passion, we invite you to join us on this exciting journey

WEKA addresses the storage challenges posed by today’s enterprise AI workloads and other high-performance applications running on-premises, in the cloud or bursting between platforms. The WEKA offers a modern subscription software-based data platform delivering 10x+ performance and scale demanded by today’s cloud and AI workloads. The WEKA Data Platform Delivers the simplicity of NAS, the performance of SAN or DAS and the scale of object storage, with no compromises.

The ProServ Technical Project Manager (TPM) will play a critical role in facilitating the implementation of our solutions, serving as the primary point of contact between our customers, partners and our internal teams. This role requires a blend of technical acumen, project management expertise, data-driven,and exceptional customer-facing communication skills.

The TPM will oversee all aspects of the implementation process, ensuring projects are completed on time, within scope, and to the highest standards of quality.

Responsibilities include:

Manage the end-to-end implementation of solutions, including planning, coordination, execution, and delivery. Develop detailed project plans, including timelines, resource allocation, and risk management strategies.

Customer Liaison:

Act as the primary point of contact for customers/partners during the implementation phase. Communicate project status, address customer concerns, and ensure alignment with customer expectations and requirements.

Technical Coordination:

Collaborate with cross-functional teams, including sales, customer success, partners and support, to ensure successful integration and deployment of solutions. Translate technical requirements into actionable project plans and deliverables.

Process Improvement:

Identify and implement process improvements to enhance the efficiency and effectiveness of the implementation process. Develop and maintain documentation and best practices for project management and customer interactions.

Risk Management:

Proactively identify potential risks and issues that could impact project success. Develop and execute mitigation strategies to address and resolve challenges promptly.

Customer Success:

Ensure a smooth transition from implementation to post-deployment support. Work with the Customer Success and Premium Services team to ensure ongoing satisfaction and address any post-implementation issues.

KPI Reporting & Documentation:

Provide regular status updates and reports to stakeholders. Maintain accurate and up-to-date project documentation, including project plans, issue logs, and customer communications.

Desired Qualifications:

Minimum of 3 to 5 years of experience in technical program management, project leadership, project management, or a related field, with a proven track record of successfully delivering complex technical projects. Experience in Networked Storage projects is preferred.

Technical Skills:

Strong understanding of technical concepts and the ability to work closely with technical teams. Experience in infrastructure/vendor project management delivery.

Project Management:

Demonstrated experience with project management methodologies and tools (e.g., Agile, Scrum, Waterfall). PMP, PRINCE2, or similar certification is a plus.

Customer-Facing Skills:

Excellent communication and interpersonal skills, with a proven ability to build and maintain strong relationships with customers. Experience in managing customer expectations and delivering exceptional customer service.

Problem-Solving:

Strong analytical and problem-solving skills, with the ability to identify issues, develop solutions, and implement corrective actions.

Education:

Bachelor’s degree in sciences, technology or related field. Advanced degrees or certifications in project management or technical fields are a plus.

USA Residents Only: The compensation range for this position which the Company reasonably and in good faith expects to pay for the position in the specified geographic areas or locations, is $100,000-$130,000. Final compensation will be dependent on various factors relevant to the position and candidate such as geographical location, candidate qualifications, certifications, relevant job-related work experience, education, skillset and other relevant business and organizational factors, consistent with applicable law. In addition, the position may include some of the following comprehensive benefits such Medical, Dental, Vision, Life, 401(K), Flexible Time off (FTO), sick time, leave of absence as per the FMLA and other relevant leave laws.